.Five9 (FIVN) has been awarded the 2024 Aragon Research Advancement Award for Artificial Intelligence Connect with Centers and also named a Leader in pair of Aragon Study Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Center, 2025. The provider was actually acknowledged as the best critical merchant in the artificial intelligence Agent Platforms report.At the primary of Five9’s innovation is their eyesight for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Human Professionals team up to provide hyper-personalized client adventures. The provider lately introduced new advancements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use technology in market progression and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Agents AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise called an Innovator in The Aragon Analysis Planet for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Study Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been actually named a winner of the 2024 Aragon Investigation Development Honor for Artificial Intelligence Contact Centers. Additionally, Five9 has been actually called a Forerunner in pair of Aragon Investigation Planet files: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Analysis emphasizes Five9’s setting as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document roles Five9 as the most
strategic vendor rated in
the document, identifying Five9 s key vision for AI-driven technology in CX. At the primary of this advancement is Five9’s outlook for The brand-new CX where AI Agents and AI-empowered Person Representatives collaborate to deliver hyper-personalized, straightforward client knowledge. By encouraging businesses to deliver transformative consumer interactions while minimizing expenses and also enhancing performance, Five9 is setting brand-new specifications for AI-powered options in the get in touch with center field.
AI is actually fundamental for producing awesome client expertises, as well as we are honored to be recognized through AragonStudy as ingenious for our efforts to thrust the smart contact facility forward, claimed Jonathan Rosenberg, Chief Technology Police Officer as well as Director of Artificial Intelligence, Five9. Our emphasis has been actually, as well as will definitely remain to be, assisting organizations provide those experiences with easy-to-use resources and also functionalities. With each brand-new development, our team take a progression for both Five9 and also for the business as a whole.
The Aragon Investigation Development award recognizes suppliers leveraging ideal use technology to not simply conform as markets alter, however to definitely disrupt and notify how their markets will certainly evolve. Five9 was formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors ceremony.Five9’s commitment to innovation, especially its own vision for mixing artificial intelligence Brokers and also AI-empowered Human Being Representatives, is actually specifying a brand-new specification for exactly how companies can provide hyper-personalized and seamless consumer adventures, said Jim Lundy, Founder, CEO and Lead Analyst, Aragon Analysis. This award as well as record id improves Five9’s commitment to delivering AI developments for CX.
Earlier this year, the company offered new developments, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Professionals, that enhance the method business come close to CX, steering much better end results for each consumers and also agents. Regarding Five9. The Five9 Smart CX System, powered through Five9 Genius AI, delivers a thorough rooms of remedies to power AI-elevated client experiences that provide far better organization end results and also Bring Happiness to CX.
Our combined cloud-native offering permits hyper-personalized customer experiences and also additional encouraged staff members, creating every consumer communication even more connected, straightforward, and also individual. Trusted through 2,500 +customers and 1,400+ companions around the world, Five9 unites the power of AI, our platform, and also our individuals to drive AI-elevated CX.To find out more, go to www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil liberties Scheduled.
The id of an Aragon Research study honor victor is actually certainly not a promotion by Aragon Investigation of any kind of supplier, item, or even service. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Analysis Development Honor for Artificial Intelligence Get In Touch With Centers and was named an Innovator in 2 Aragon Analysis Globe reports: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025.
What new AI items did Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to completely transform client experience control.How performs Five9’s( FIVN )BRAND NEW CX vision effect client service? Five9’s NEW CX sight combines artificial intelligence Agents along with AI-empowered Human Brokers to deliver hyper-personalized, effortless clientknowledge while lowering expenses and strengthening effectiveness.
What was Five9’s( FIVN) calculated position in the Aragon Study World 2025 record? Five9was actually placed as the best tactical merchant in the AI Agent Platforms in the ICC, 2025 report, realizing their critical vision for AI-driven development in CX. When carried out Five9( FIVN) receive the AragonResearch Study Technology
Award
?
Five9 was actually officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.